Frequently Asked Questions
You Asked, We Answered
It’s important to us that our customers feel fully informed and confident when working with us. That’s why we’ve made an extensive list of past customers’ questions along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us via phone or email.
Do first time customers get any benefit?
Yes! With being a new business, it is very important to us to build a customer base of wonderful people. To show you how much we appreciate your trust, we are offering 10% off our services while we get our business launched.
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How long can I keep my bin for?
Typically, our customers book based on their projects. A home renovation may require multiple-week rentals, whereas a weekend spring cleaning job may only require a few days. If you are unsure, please get in touch with one of our field experts and we will be happy to assist you in your decision.
What materials can I dispose of?
You are welcome to dispose of non-hazardous solid waste! This means you can dispose of anything non-toxic such as household goods, renovation and demolition waste, drywall, wood, furniture, roofing materials, shingles, and scrap metal.
What materials can I NOT dispose of?
Disposal of the following items is prohibited: motor oil, liquid paints, chemicals of any kind, tires, batteries, pesticides, propane tanks/cylinders and appliances such as refrigerators/freezers and air conditions that contain freons. You will be charged extra if any of these items are found in your bin. Please contact your local municipality to safely dispose of the listed hazardous items.
How high can I fill the bin?
The bin can only be filled until it is level with the top of the bin and can not be filled any higher.
Will you protect my driveway?
Our drivers come highly trained and equipped with wood planks to place under our bins so your driveway is protected.
What if I need more time?
Your bin rental includes 1 week's rental. If you need more time, we offer daily rental charges of $30/day after the initial 7 days.
Don't see your question?
Head over to our contact page and send us an email or give us a call with any other questions you may have! Better yet, hit the "Let's Chat!" button for more information.